Returns & Exchanges

At Adah Lazorgan, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you can return or exchange eligible products within 14 days of receipt.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for the return to receive a return authorization.

• 2.
  Prepare Your Package

  Ensure that the products are unused, unopened, and in their original packaging to qualify for a full refund or exchange.

• 3.
  Ship the Items

  Securely pack your items and send them back to our main studio address using a trackable shipping method of your choice.

• 4.
  Receive Refund or Credit

  Once our quality control team inspects the returned items, we will process your refund to the original payment method within 7 business days.